HD Trade Services, Inc. ("HDTS" or the "Company") is committed to protecting the privacy of Your information. This Privacy Statement describes HDTS's Web site privacy practices as it relates to users' information ("You" or "Your").
HDTS's legal counsel has reviewed this Privacy Statement and associated practices have been verified including transparency, accountability, and choice regarding the collection and use of Your personal information. If You have questions or complaints regarding HDTS' Privacy Statement or associated practices, please contact us at [email protected].
HDTS abides by the EU Safe Harbor Framework as outlined by the U.S. Department of Commerce and the European Union. For more information on the EU Safe Harbor Framework, please visit http://www.export.gov/safeharbor/.
1. Web Site Covered
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement: http://www.hdtslogistics.com (referred to as "HDTS's Web site" or the "Company Web site" or the "Site").
HDTS, http://www.hdtslogistics.com, is an online and mobile productivity platform for distributors of high value goods and the logistics service providers that facilitate such global distribution. Applications may be posted by HDTS and third parties. When applications are posted by HDTS, this Privacy Statement applies. When applications are posted by third parties, the privacy statement of the third party applies, and this Privacy Statement does not apply.
HDTS's Web sites may contain links to other Web sites. HDTS is not responsible for the information practices or the content of such other Web sites. HDTS encourages You to review the privacy statements of other Web sites to understand their information practices.
2. Information Collected
HDTS offers a variety of applications and services that are collectively referred to as the "Services". HDTS collects information from individuals who visit the Company's Web sites ("Visitors") and individuals who register to use the Services ("Customers").
When expressing an interest in obtaining additional information about the Services or registering to use the Services, HDTS requires You to provide the Company with personal contact information, such as name, company name, address, phone number, and email address ("Required Contact Information"). When purchasing the Services, HDTS requires You to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services ("Billing Information"). HDTS may also ask You to provide additional information, such as company annual revenues, number of employees, or industry ("Optional Information"). Required Contact Information, Billing Information, and Optional Information are referred to collectively as "Data About HDTS Customers."
As You navigate the Company's Web sites, HDTS may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons ("Web Site Navigational Information"). Web Site Navigational Information includes standard information from Your Web browser (such as browser type and browser language), Your Internet Protocol ("IP") address, and the actions You take on the Company's Web sites (such as the Web pages viewed and the links clicked). For additional information about the collection of Web Site Navigational Information by HDTS and others, please click here.
3. Use of Information Collected
The Company uses Data About HDTS Customers to perform the services requested. For example, if You fill out a "Contact Me" Web form, the Company will use the information provided to contact You about Your interest in the Services.
The Company may also use Data About HDTS Customers for marketing purposes. For example, the Company may use information You provide to contact You to further discuss Your interest in the Services and to send You information regarding the Company and its partners, such as information about promotions or events.
HDTS uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Services.
HDTS uses Web Site Navigational Information to operate and improve the Company's Web site. The Company may also use Web Site Navigational Information alone or in combination with Data About HDTS Customers to provide personalized information about the Company.
5. Public Forums, Refer a Friend, and Customer Testimonials
HDTS may provide blogs, or chat rooms on the Company's Web site. Any personal information You choose to submit in such a forum is public information and may be read, collected, or used by others who visit these forums, and may be used to send You unsolicited messages. HDTS is not responsible for the personal information You choose to submit in these forums.
Customers and Visitors may elect to use the Company's referral program to inform friends about the Company's Web site. When using the referral program, the Company requests the friend's name and/or email address. HDTS will automatically send the friend a one-time email inviting him or her to visit the Company's Web sites. HDTS will keep this information for marketing purposes.
HDTS posts a list of Customers and testimonials on the Company's Web site that contain information such as Customer names, titles and Company names. HDTS obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Sharing of Information Collected
HDTS may share Data About HDTS Customers with the Company's service providers so that these service providers can contact Customers and Visitors who have provided contact information on Our behalf. HDTS may also share Data About HDTS Customers with the Company's service providers to ensure the quality of information provided. Unless described in this privacy statement, HDTS does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.
From time to time, HDTS may partner with other companies to jointly offer products or services. If You purchase or specifically express interest in a jointly-offered product or service from HDTS, the Company may share Data About HDTS Customers collected in connection with Your purchase or expression of interest with Our joint promotion partner(s). HDTS does not control Our business partners' use of the Data About HDTS Customers We collect, and their use of the information will be in accordance with their own privacy policies. If You do not wish for Your information to be shared in this manner, You may opt not to purchase or specifically express interest in a jointly offered product or service.
HDTS uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company's behalf. HDTS reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company's rights and/or to comply with a judicial proceeding, court order, or legal process. HDTS also reserves the right to transfer or assign the information We received to a third party in the event HDTS is acquired by or merged with a third party entity.
7. International Transfer of Information Collected
To facilitate HDTS's global operations, the Company may transfer and access Data About HDTS Customers from around the world, including the United States. This Privacy Statement shall apply even if HDTS transfers Data About HDTS Customers to other countries.
8. Communications Preferences
HDTS offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage Your receipt of marketing and non-transactional communications by clicking the "unsubscribe" link located on the bottom of the Company's marketing emails. Additionally, You may send a request specifying Your communications preferences to [email protected]. Customers cannot opt out of receiving transactional emails related to their account with HDTS or the Services.
9. Correcting and Updating Your Information
Customers with administrator acess may update or change their registration information by editing their user or organization record. To update a user profile, please login to https://www.hdtslogistics.com with Your HDTS username and password and click "Account." To update an organization's information, please login to https://www.hdtslogistics.com with Your HDTS username and password and select "Account." To update Billing Information or have Your registration information deleted, please email [email protected] or call (415) 223-1112, Option 1. To discontinue Your account and to have information You maintained in the Services returned to You, please email [email protected] or call (415) 223-1112, Option 1. Requests to access, change, or delete Your information will be handled within 30 calendar days.
10. Customer Data
HDTS Customers may electronically submit data or information to the Services for hosting and processing purposes ("Customer Data"). HDTS will not review, share, distribute, or reference any such Customer Data except as provided in the Website Terms of Service, or as may be required by law. In accordance with the Website Terms of Service, HDTS may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer's request in connection with customer support matters, or as may be required by law.
HDTS uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Services are accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (SSL) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. HDTS also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. HDTS also offers enhanced security features ("Permission Settings") within the Services that permit privileged Customers ("Users") to configure security settings to the level they deem necessary. To configure Permission Settings, the User must be an Administrator ("Admin") or be granted specific permissions by an Admin. Customers are responsible for maintaining the security and confidentiality of their HDTS usernames and passwords. Password reset is offered on the login page. Because the Company uses the Services to maintain Data About HDTS Customers, this information is secured in the same manner as described above for Customer Data.
Although HDTS strives to have exemplary security in place in order to keep Your information safe, please be aware that no method of electronic storage can ever be 100% secure. Therefore as is the case with any organization; We are not in a position to guarantee the absolute security of Your information. You may submit any questions You may have about Our security procedures by emailing us at [email protected].
If the Company learns of a security systems breach, then We may attempt to notify You electronically so that You can take appropriate protective steps. We may also post a notice on the Site if a security breach occurs. Depending on where You live, You may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach You should notify us at [email protected].
What You Can Do To Protect Your Information.
(i) Use only secure websites when disclosing Your information. Secure pages begin with "https".
(ii) Avoid using easy to figure out access and personal ID (PIN) codes.
(iii) Never respond to unsolicited requests for Your social security number or financial information.
(iv) Do not disclose Your passwords to the Site or Your account information to any other person.
(v) Be sure to sign off when finished using a shared computer.
To check the security of Your connection, look at the lower left-hand corner of Your browser window after accessing the server. If You see an unbroken key or closed lock (depending on Your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL (Universal Resource Locator) line of Your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https".
Some versions of browsers and some firewalls do not permit communication through secure servers. In that case, You will not be able to connect to that server.
12. Changes to this Privacy Statement
HDTS reserves the right to change this Privacy Statement. HDTS will provide notification of the material changes to this Privacy Statement through the Company's Web sites at least thirty (30) business days prior to the change taking effect.